Yes, it was a temporary bond, as per the letter by BSNL Union General Secretary P. Abhimanyu on February 13, 2024. Let us understand what was highlighted in the letter first. Massive BSNL customers are porting out from the service due to the unavailability of 4G service. Also, “ the reality was both Airtel and Jio armed with their state of 5G art technology which have started approaching bsnl customer”.